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Zendesk Nation

Hundreds of accounts from 47 different countries (and counting, but Sweden, where are you?) See the big picture The post Zendesk Nation appeared first on Zendesk.

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SSO and Zendesk

We’ve gotten some requests on how to enable SSO for Zendesk. This is a difficult problem which I’ve yet to see an elegant solution for. What’s given is, that we’ll take on a gigantic responsibility and...

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Hello Fluid

We’re happy to announce initial support for Fluid. Fluid is a “site specific browser” for OS X, which allows users to create a stand alone browser for e.g. Zendesk. This means you get neat launch icon,...

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iPhone Interface in Place

The initial iPhone views are now in place with basic functionality for browsing views and creating/updating tickets. We will expand the functionality for the iPhone in the time to come. Stay tuned. The...

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Zendesk World

It’s been 9 months since I made the Zendesk Nation post on our blog. Time for an update. As of today, we have accounts from exactly 100 different countries. Newcomers range from the wastes of Mongolia...

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Welcome to Zendesk’s engineering blog

When we launched Zendesk three years ago, Ruby on Rails deployment was weird science, Ferret was hot, and BackgrounDRb was the tool of choice for running background jobs. Thankfully, that’s all in the...

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Calling All Rubyists for Hack Night and New Orleans Meetup

We will be hosting a few Ruby-related events over the next month. On Wednesday, November 3rd, we will host a hack night at our headquarters on 410 Townsend in San Francisco. We will provide food,...

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Ever Wonder What Your Team of Engineers Can Do in One Measly Day? A Lot.

We recently hosted our first-ever Zengineering Challenge, an intense daylong event that put our immensely talented help desk software engineers to the test. The premise of the challenge was for...

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Join Us for the SF Ruby Meetup Tomorrow!

After last week’s successful node.js meetup, we’re excited to announce another one, this time for Ruby. Tomorrow night, December 7th, at 6:00 pm, we’re hosting SF Ruby’s Mechanical Turk-themed meetup...

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